Automotive Service Advisor
M J McGuire's In Rugby, ND is a very busy and growing Service department in need of a Service Advisor. We are interested in candidates with any customer service experience. We offer a clean and friendly working environment. We have the small-town dealership feel but with a large dealership workflow. We have an in-house Training dedicated to your success, offering online and in-store training programs with our manufacturers.
Do you enjoy the outdoors? Located in the Heart of the North America, and a short distance from Turtle Mountains and Devils lake areas, you can enjoy the beauty of North Dakota all year long- Hunting, Fishing, Off-Roading, Four-Wheeling, Hiking, Biking, Camping, Skiing and so much more! We have so much to offer you here in Rugby, ND!
Job Responsibilities:
• Consult and interpret customer needs for the mechanics
• Serve as the primary point of contact for all automotive service and repair matters
• Understand customers' problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and mechanics
• Continuously keep the customer updated on repair needs and completion times
• Build relationships & create customers for life.
Job Requirements:
• Exemplary customer service skills are a must
• Previous Service experience preferred
• CDK experience preferred
• Must have computer proficiency
• Valid driver's license with acceptable driving record
• Must be willing to relocate to the area if not residing within a commutable distance
Dealership Commitment:
• Very competitive wages
• Training
• Full Benefit Package, including 401k with matching
• Performance plans and Spiff programs in place
• Professional working environment
Apply in person or Call 701-776-5211 and talk to Dan
- Sales: (701) 776-5211
- Service: (701) 776-5211
- Parts: (701) 776-5211
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